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GUEST SERVICES

ALL OF THE CONVIENCE OF A HOTEL CONCIERGE WITH YOUR VACATION RENTAL


GEM Specialists
The GEM Program is unique to Spectrum Resorts Rental program. GEM stands for Guest Experience Management. These dedicated staff members ensure you experience the highest level of service before, during and after your stay with Spectrum Resorts.

A GEM will contact you prior to arrival to see if they can help answer any questions you may have about your upcoming stay. They also play the role of personal concierge helping guest with such requests as making dinner reservations, tee times, spa appointments or even stocking your room with groceries. Their goal is to make your vacation hassle-free and relaxing.

To Contact our Concierge Serivces, Call 888-974-0169.


GROCERY DELIVERY

We’ll do the shopping for you! Simply call ahead, and you can arrive with your condo already stocked with your favorite groceries. Click here to download the grocery delivery form


MID-STAY CLEANING SERVICE

Ordinarily condos are cleaned upon departure, but The Beach Club offers a range services for those guest who wish to have additional cleaning services during their stay with us. See below for a list of our services

Towel and Tidy Service

Service includes making beds with existing linens, cleaning toilets, placing a new roll of tissue in each bathroom, exchanging all towels, wash cloths, hand towels, etc. and removing trash.

One Bedroom
$30/day
Two Bedroom
$30/day
Three Bedroom
$40/day
Four Bedroom
$50/day
Five Bedroom
$60/day

Mid-Stay Cleaning

Cleaning includes making beds with clean linen, cleaning bathrooms, dusting furniture, sweeping/mopping floors, vacuuming carpet, cleaning stovetop and countertops in kitchen, and cleaning patio windows and floors. Also includes towel exchange and amenities.

One Bedroom
$65/day
Two Bedroom
$75/day
Three Bedroom
$85/day
Four Bedroom
$100day
Five Bedroom
$120/day

Towel Exchange Service

Service includes exchanging all towels, hand towels, washcloths, bath mats, and kitchen towels.

One Bedroom
$18/day
Two Bedroom
$18/day
Three Bedroom
$25/day
Four Bedroom
$35/day
Five Bedroom
$45/day

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